The data controller is d.VENTURES, reg. no. 559345-9240, Hyllie Boulevard 53, SE 215 37 Malmö, Sweden. Phone number: +1 877-394-6045. E-mail: email@example.com.
d.VENTURES has appointed a Data protection officer who can be reached using the above contact information, or by e-mail: firstname.lastname@example.org
d.VENTURES collects information the User is sharing via the Platform. The following information provided by the Users is collected:
d.VENTURES automatically collects from the Platform the following information about the services and how they are used:
d.VENTURES may collect approved information e.g. reviews and ratings of the medical facility, which is published on the Platform and visible to other logged in Users.
If you provide us with your email address, with the purpose to receive newsletters without creating a User account, d.VENTURES will store the information securely and only use it for the purpose to provide you with the newsletters. Your email address will not be shared with any third parties. You can unsubscribe at any time by emailing us at email@example.com. You will no longer receive the newsletters and your email address will be deleted.
When you use our services, d.VENTURES can collect data about your devices using cookies and other similar technologies. The website may also include cookies and similar technologies from third parties. You can get more information here and also learn how to manage cookies at the end of this document.
d.VENTURES stores and processes information about Users in order to enable treatment availability checks, reservation of bookings via the Platform and in order to improve the Platform, and in particular to:
d.VENTURES also stores and processes information about Users in order to create and maintain a safe environment, and in particular to:
d.VENTURES stores and processes information about Users for advertising and marketing purposes and in particular to:
In general, the legal basis for the processing of personal data is informed consent. When the Platform is sharing User data with the medical facilities, the legal basis is to enable conclusion or performance of a contract in the interest of the User. It is the legitimate interest of d.VENTURES to process parts of the personal usage data to protect and keep the Platform safe.
Personal data collected by d.VENTURES will be stored as long as it is necessary to provide services to the Users via the Platform and will be permanently deleted after deletion of the medical facility account or User account with the Platform (hereinafter: “Account”). Personal data that has been shared with the medical facilities is under control of the medical facility and will follow their specific retention schedule.
To help facilitate bookings, d.VENTURES may share information with other Users.
When a User submits a booking request, certain data about her/him is shared with the medical facility, including name. When the booking is confirmed, d.VENTURES will share contact data of the User and assist with coordinating the treatment and vice versa - when the medical facility has a confirmed booking, certain data is shared with the User, such as contact information.
Users may publish information that is visible to other Users, such as:
d.VENTURES uses third party service providers to support the service provision related to the Platform. Service providers may:
In order to comply with the law, d.VENTURES will cooperate with government and law enforcement officials and private parties. d.VENTURES will disclose any information about Users to relevant state authorities and courts as it believes necessary or appropriate to respond to claims and legal process, to protect the property and rights of d.VENTURES or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity. d.VENTURES will endeavor to notify Users about these requests, if allowed.
d.VENTURES may also share aggregated and anonymized information (information about Users combined together so that it no longer identifies or references an individual User) and non-personally identifiable information for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
Users may review, update, or delete the information by logging into their Account and change settings and profile.
For information on how the User can delete her/his Account, she/he should visit the FAQ section on the Platform for instructions. User shall note that information shared with others (like reviews or forum postings) may continue to be visible on the Platform in association with her/his name, even after their Account is deleted.
If the User wishes for any personal information to be permanently erased from the Platform, any dissemination of the respective personal data to cease, or processing by third parties of the respective personal data to halt, she/he shall contact d.VENTURES at firstname.lastname@example.org and file such request.
If the User wishes for any personal information, including the information provided at his/her User Account to be rectified, and she/he it is not able to successfully amend this information on his/her own, the respective User shall contact d.VENTURES at email@example.com and file such request.
d.VENTURES is continuously implementing and updating administrative, technical, and physical security measures to help protect Users’ information against unauthorized access, loss, destruction, or alteration. However, the Internet is not an absolutely secure environment so d.VENTURES cannot guarantee the security of the transmission or storage of User’s information.
This is a summary of your rights as a registered User of the Platform:
d.VENTURES International AB
Hyllie Boulevard 53, SE 215 37 Malmö, Sweden
Phone +1 877-394-6045
You may also email d.VENTURES at firstname.lastname@example.org or email@example.com.
Your privacy is very important to us and we will always strive to protect and secure your personal information in the best possible way. If, in your opinion, we fail to do so, you have the right to file a complaint with the Data Protection Authority of your choice, e.g. one of the EU authorities, https://edpb.europa.eu/about-edpb/about-edpb/members_en.
The Consent hereof is given for processing of the following Personal Data:
Purposes of Personal Data processing:
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this Platform. For all other types of cookies we need your permission. This Platform uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Please note that if you do not allow us to place cookies or disable the cookies that we use, this may impact your user experience while on the Platform. You may disable cookies by using your browser settings, please be referred to “How to prevent and/or delete cookies” below. If you change your mind about cookies you can, at any time, change your web browser settings and delete the cookies from your device.
Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. A cookie will usually contain the name of the website from which the cookie originated, the “lifetime” of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.
The Platform uses strictly necessary cookies that are essential to make the Platform work correctly and are strictly necessary in order to enable you to move around the Platform and use its features.
There are three types of cookies on the Platform:
Persistent cookies, Session cookies and Third party cookies.
Persistent cookies save a file for an extended period on your computer and are used, for example, with functions which describe what information is new since you last visited the particular website (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie and your browser settings).
Session cookies are stored temporarily in your computer’s memory while you are visiting a website and surfing a page, and is used, for example, to determine what language you have chosen. Once you leave the website, the session cookie is deleted.
Third party cookies are cookies that belong to domains different from the one shown in the address bar, which open up potential for tracking the user's browsing history. We use Google Analytics and Ads, which also set cookies, to get a picture of how our visitors use the Platform and our marketing. These cookies do not contain identifying information about who the visitor is.
You can prevent Google Analytics from recognizing you on return visits to the Platform by disabling cookies on your browser. You also have the option to prevent data from being used by Google Analytics: https://tools.google.com/dlpage/gaoptout (requires installation of a browser Add-on)
We use Hotjar to improve our website and to be able to offer you a better experience.
When you visit our website, we store the name of your internet service provider (ISP), the name of the website from which you visit us, the parts of the website you have visited, how much time you spend on the website and information about that device (type of device, operating system, resolution of screen, language, country you are in and type of browser) you used during your visit. When we process your IP address during the time of your visit, the IP address is cropped and thus anonymized before it is overwritten on our servers. This is done by eliminating the last octet of your complete IP address.
Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies.
Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings:
Internet Explorer; Edge; Chrome; Mozilla Firefox; Safari
If you disable the cookies that we use, this may impact your experience while on the Platform, for example you may not be able to visit certain areas of the Platform, or you may not receive personalized information.
If you use different devices to view and access the Platform (e.g. your computer, smartphone, tablet, etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
If you wish to visit bookdialysis.com without saving cookies on your device after you close the web browser you can visit the Platform in a so-called private/incognito mode. Refer to your browser documentation on how to browse in private/incognito mode.